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Warranty

These pages contain information on the terms and conditions for purchases from Wild Gecko Handicrafts.

Business Policies
All orders are subject to our full terms and conditions (below). Nothing in these conditions affects your statutory rights as a consumer.

Standard conditions of sale


1. Definitions
1.1 "Buyer" means the person who buys or agrees to buy the Products from the Seller.
1.2 "Conditions" means the terms and conditions of sale set out in this document and any special terms and conditions agreed in writing by the Seller.
1.3 "Delivery date" means the date specified by the Seller when the Products are to be delivered.
1.4 "Products" means those goods specified.
1.5 "Price" means the price for the Products including carriage, packing and VAT if applicable.
1.6 "Seller" means Wild Gecko Handicrafts

2. The price and payment
2.1 Save as provided otherwise herein the Price shall be that as stipulated in the Seller's published price list current at the date of order of the Products. Any event of any increase in the cost to the Seller of raw materials, labour, overheads, or any increase in taxes or duties, or any variation in exchange rate the Seller may increase the Price payable under the contract upon written notice. If notice of price increase is given by the seller, the buyer shall have the right to cancel the order and receive back any sums they have paid. Notice of cancellation must be received in writing by the seller within seven days of delivery of the notice of price increase to the buyer.

3. The products
3.1 The quantity and description of the Products shall be set out in the Seller's quotation.
3.2 The Seller may make any changes in the specification of the Products which do not materially affect their quality or performance required to conform with any applicable statutory requirements where the Products are supplied to the Seller's specification.
3.3 Photographs are for illustrative purpose only, and may not exactly match the product itself.

4. Warranties and liability
4.1 All goods supplied by the Seller come with a manufacturer's warranty of at least 12 months.
4.2 The Seller shall provide the Buyer with such information as is required to claim under the manufacturer's warranties. In the event of a claim, the Buyer shall in the first instance contact the Seller's customer service department.
4.3 The Seller does not provide any warranty cover against defects in his own right.
4.4 If the Buyer is dissatisfied with his purchase for any reason he may, within fourteen days of delivery, contact the Seller's customer service department to arrange for collection of the goods at the Seller's expense. Any money which you have paid will be refunded within 30 days provided that the Seller receives the goods in the same condition they were in at the time of delivery to you. The Buyer's account shall then be credited with the full purchase Price of the goods. This credit may be used to buy items from the Seller's online catalogue. It may alternatively be exchanged for a refund.

5. Delivery
5.1 Delivery of the products shall be made by the Seller or his agent notifying the Buyer that the products are available for collection at the Sellers premises or for delivery to such place as the Buyer may specify at the time the order is placed.
5.2 The Seller shall use his reasonable endeavours to meet any date agreed for delivery.
5.3 In any event time of delivery shall not be of the essence.
5.4 The Seller shall not be liable for any delay in delivery howsoever caused.
5.9 Where a delivery date has been agreed with our carrier but the customer isn't present to receive the delivery we reserve the right to charge the customer ¢150,00.00 to cover part of the cost of the failed delivery.

6. Acceptance of the products
6.1 Other than where the Buyer acts as a Consumer the Buyer shall be deemed to have accepted the Products 5 working days after delivery to the Buyer.
6.2 After acceptance the Buyer shall not be entitled to reject Products which are not in accordance with the contract.

7.1 Risk of damage to or loss of the Products shall pass to the Buyer upon delivery.
7.2 Notwithstanding any other provision herein title in the Products shall not pass to the Buyer until the Seller has received in cash or clear funds payment in full.

8. Headings
8.1 The headings of the Clauses in these conditions are intended for reference only and will not affect the construction of these conditions.